Emma and her mug

Emma
​company director, Trainer + coffee Consultant

SCA AST with a passion for all things coffee and people.
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Mama to two boys, residing in the Suffolk countryside.

Emma's main role is to deliver training & conjure up ideas for clients.
Often found listening to a very eclectic library of music, drinking copious amounts of coffee and eating vegan brownies.
She's usually the one you'll chat to on Instagram and is the first port of call for new clients.
She teaches Green Coffee, Sensory, Barista Skills, Brewing, Train the Trainer courses & 'How To Start A Coffee Shop.'

See more of Emma's Bio here:
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Emma Haines Bio.pdf
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Brooke
Designer

Brooke is the resident design guru. A qualified interior designer, she helps with cafe layouts and interior design as well as branding and design for clients.
She's learned lots about coffee but still prefers tea and when she's not glued to her computer, you'll find her on a site visit or exploring the wilds of South-West England.

She also runs her own business Brooke Harmony Design

See more of Brooke's portfolio here:

bhd_portfolio.pdf
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Brooke

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Jess and her mug (not quite as nice as Emma's but close)

Jess
copywriter + content marketer

Certified word-nerd Jess is our go-to writer.  She works on our blogs, articles for trade-publications and social media content.  Before setting up her copywriting company Neon, Jess spent a few years working in the coffee industry, building her knowledge & sampling as many different coffees as she could get her hands on.  Also a qualified teacher; Jess shares the Caffeina dedication to high quality coffee education & inclusivity.
When not busily typing away, Jess can be found at the beach with her dogs curled up with a good book.
See more of Jess’ portfolio here

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Rachel
education

Rachel is a coffee lover & barista based in South Wales and is lesson planner extraordinaire! 
She has a biology degree & 15 years of secondary school teaching experience, so the coffee industry really doesn't scare her.
She is also mum to two young boys.
When not working or being mum, you'll usually find her enjoying (more) coffee, baking, travelling or blogging about any number of those things!

To read more of Rachels blogs visit here for all things coffee and cake and here for all things food and travel.

Rachel

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hannah (& Pip!)
finance

Hannah (not a Jack Russell)

Hannah is our finance whizz.
She also helps deal with the office pooches and along with her Jack Russell, Pip, they keep everyone in line when they're slacking.

We not afraid to admit that coffee isn't Hannah's thing, because we're just super grateful that spreadsheets are. She also deals with HMRC which we've learned is a specialty in itself.
Pip don't love coffee much either, but she is partial to a nice chew.

Pip (definitely a Jack Russell)

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chris
head of training

Chris heads ups our training team. As a qualified SCA AST he knows how to organise lessons. He has a wealth of experience both on the bar and in management positions and he helps organise who is going where on a weekly basis.
He also assists Emma & Brooke with cafe fit outs and attends site visits to new and existing clients.

When not working, he's a busy dad of two who loves to spend time outdoors with the family.